Please visit the Solid Waste schedule on the City of Watertown website.

The monthly customer charge attached to electric, gas and water is used to pay for costs of providing and maintaining the distribution system (overhead line, transformers, gas and water pipe, etc) and fixed costs that occur regardless of how many services or how much of the service you use. It enables us to have service ready and available at your home anytime you need to use those installed services. This charge is based on a rate study recommendation.

Watertown Municipal Utilities currently uses Chase to process credit card payments online or by phone. If the fee was not charged to the customer using the service, the fee would be charged to Watertown Municipal Utilities and we would need to pass on the estimated $500,000 per year in additional fees to all of our customers. The utility board has decided to pass this fee along to the customers who use this online payment service instead of passing it on to all of our customers. This helps keep our rates among the lowest in the state. 

As a convenience, we offer a free automatic bank withdrawal for our customers who wish to have their bill taken out of their checking account. Click here to download an enrollment form. Click here for the enrollment form, or stop in the office to pick up a form.

All customers who have not established one year of non-delinquent history will be required to make a deposit, either as a new customer or as an existing customer moving to a new location. The deposit of a new or existing residential customer may be waived if the customer has provided a satisfactory credit reference letter from another electric utility company. Deposits will be refunded after one year of non-delinquent history. 

Non-Heating Deposit $175.00

Heating Deposit $325.00

To open a utility account, click HERE and complete the online application. You will be required to add a legible signature and include valid identification. You may be required to pay a deposit. Please send to our customer service email address at customerservice@watertownmu.com. A customer service representative will contact you regarding your request. You can also visit us in person at 901 4th Ave SW. 

Please go to:  https://www.helplinecenter.org/2-1-1/  Then enter Zip Code → Financial Assistance → Housing Expense Assistance →  Utility Bill Payment Assistance.

Other Assistance Programs Available: 
Low Income Energy Assistance 1-800-233-8503
InterLakes Community Action Program 605-886-7674
Salvation Army 605-886-4030
Codington County Community Services 605-882-6286
Society of St. Vincent De Paul 605-503-7475

Watertown Municipal Utilities is in charge of the electric, gas and water services. The City of Watertown is in charge of the sewer and garbage services. Watertown Municipal Utilities bills these city services so they are consolidated on one bill as a convenience for our customers. If you have any questions about sewer, garbage or recycling, please contact Watertown City Hall at 605-882-6200 or the Watertown Regional Landfill at 605-882-6219.